Privacy & Data Protection
We know that you care how information
about you is used and shared and we appreciate your trust in us to
do that carefully and sensibly. This notice describes the privacy
policy of PED Ltd.
By using
the features of pegasusdiagnostics.com you are accepting and
consenting to the practices described in this Privacy Policy.
We may change or add to this policy and so we encourage you to view
it periodically.
Controllers of Personal Information and Security
Any personal information provided to or to be gathered by PED Ltd is controlled primarily by Pegasus Equine Diagnostics Limited, BioCity Nottingham, Pennyfoot Street, Nottingham, NG1 1GF, UK (registered company number 05811535).
PED Ltd has implemented measures to guard
against unauthorised or unlawful processing of personal data and
against accidental loss and/or damage of this data.These measures include, but are not limited to:
-
Adoption of an information security policy
-
Steps to control physical security
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Control on access to information
-
A business continuity plan
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Staff training on security systems and procedures
-
Detection and investigation of security breaches, should they occur
If you would like to contact PED Ltd directly about the storage or use of your data, please send an e-mail to data@pegasusdiagnostics.com
What Personal Information About
Customers Does PED Ltd Gather?
The information
we learn from customers helps us personalise and continually improve
your shopping experience at
pegasusdiagnostics.com
. We use the
information to handle orders, deliver products and services, process
payments, communicate with you about orders, products, services and
promotional offers, update our records and generally maintain your
accounts with us, display content such as articles in the Members
Area (with your permission) and recommend merchandise and services
that might be of interest to you. We also use this information to
improve our store and platform, prevent or detect fraud or abuses of
our website and enable third parties to carry out technical,
logistical or other functions on our behalf. Here are the types of information we
gather:
-
Information You Give Us:
we receive and store any information you
enter on our website or give us in any other way. An example of
this is the details you provide to become a member of the web
site, the details you provide to subscribe to the Owners’ Club or
the details of what you buy from us so that we can complete the
transaction for you. You can choose not to provide certain
information but then you might not be able to take advantage of
some of our features. We use the information that you provide for
such purposes as responding to your requests, customising future
goods and services for you, improving our store and communicating
with you.
-
Automatic Information:
we receive and store certain types of
information whenever you interact with us. For example, like many
websites, the Shopping Basket function (via PayPal) uses "cookies"
and we obtain certain types of information when your Web browser
accesses www.pegasusdiagnostics.com
. A
number of companies offer utilities designed to help you visit
websites anonymously. Although we will not be able to provide you
with a personalised experience at www.pegasusdiagnostics.com
if we
cannot recognise you, we want you to be aware that these tools
exist.
-
E-mail Communications:
If you sign up for the Owners’ Club you
have agreed to PED Ltd sending a newsletter to you on a quarterly
basis. Similarly, if
you register to become a web site member to access the Owners’
Area you have the option to check a box indicating if you do or do
not wish to receive email communications from us. Should you
purchase goods or services via www.pegasusdiagnostics.com
we may
send further email communications to you if we think we have
similar goods and/or services that may be of interest to you. If
you do not want to receive e-mail or other mail from us, please
inform the Data Controller data@pegasusdiagnostics.com.
We do not send unsolicited or "spam" email.
-
Information from Other Sources:
we might receive information about
you from other sources and add it to our account information.
What About Cookies?
-
Cookies
are alphanumeric identifiers that we transfer to your computer's
hard drive through your Web browser to enable our systems to
recognise your browser and to provide features such as streamlined
purchasing, personalised greetings and storage of items in your
Shopping Basket between visits.At present,
cookies may be used by the PayPal system to help complete
your transactions when you use the Shopping Basket. We may
implement additional features in the future.
-
The
Help menu on the menu bar of most browsers will tell you how to
prevent your browser from accepting new cookies, how to have the
browser notify you when you receive a new cookie and how to
disable cookies altogether. However, cookies allow you to take
full advantage of useful features at www.pegasusdiagnostics.com
and we
recommend that you leave them turned on.
-
If
you do leave cookies turned on, be sure to sign off by closing
your browser window before you leave the
computer.
Does PED Ltd Share the Information It Receives?
We do not sell, rent or lend any personal
information about our customers to any third party. All
information provided to us in kept in strict confidence.
Third Party Service Providers
We contract
other companies and individuals to perform functions on our behalf.
Examples include accounting and auditing of our business, analysing
data, providing marketing assistance, processing credit card
payments and providing customer service. They have access to
personal information needed to perform their functions, but may not
use it for other purposes. Further, they must process the personal
information in accordance with this Privacy Notice and as permitted
by the UK's Data Protection
Act.
Links to Other Web Sites
Our web site may
offer links to other sites. Other sites have their own policies
regarding privacy. If you visit one of these sites, you may
want to review the privacy policy on that site. In addition, you may
have linked to our web site through another site. In such cases the
site you linked from may collect information from people who click
on the banner or link. You may want to refer to the privacy policies
on those sites to see how they collect and use this
information.
Transaction Security
We use PayPal to process payments from you for
goods and/or services purchased via www.pegasusdiagnostics.com
. PayPal uses 128-bit Secure Sockets Layer (SSL) encryption to
protect your personal credit information, including your credit card
number, before it travels over the Internet. SSL technology is the
industry standard for secure online transactions. When you proceed
to the online checkout, either a solid key or a locked padlock icon
will appear in the lower right of your browser window. This
icon denotes that your transaction session is secured through
SSL. If you are concerned about the security of such
transactions or would like to view PayPal’s Terms and Conditions,
please refer to www.paypal.co.uk
. We do not
process your payment ourselves and do not have access to the details
of your PayPal account or credit card information that is used in
such a transaction. In the case of a problem with a payment,
please refer to PayPal or your credit card issuer
directly.
What Information
Can I Access?
PED Ltd gives you
access to a range of information concerning the details you entered
to set up your membership account. This is for the limited
purpose of viewing and, in certain cases, updating that
information.
Conditions of
Use, Notices, and Revisions
If you choose to
visit pegasusdiagnostics.com your visit is subject to our Disclaimer
and any dispute over privacy
is subject to this Privacy Policy and our Terms
and Conditions, including limitations on damages and application
of the laws of England. If you have any
concern about privacy at pegasusdiagnostics.com, please contact
us at data@pegasusdiagnostics.com with a
thorough description and we will try to resolve the issue for
you.
Our business
changes constantly and our Privacy Policy and the Terms and Conditions will change also. We
may e-mail periodic reminders of our notices and conditions, unless
you have instructed us not to, but you should check our website
frequently to see recent changes. Unless stated otherwise, our
current Privacy Policy applies to all information that we have
about you and your account. We stand behind the promises we make,
however, and will never materially change our policies and practices
to make them less protective of customer information collected in
the past without the consent of affected
customers.
